For any inquiries or assistance, we can be reached at the following email address: support@modacaps.com. We look forward to assisting you.

To stay informed about Modacaps latest offerings and updates, we recommend subscribing to our newsletter or following us on our social media channels. This way, you can stay in the loop about our newest arrivals, promotions, and exciting announcements.

Placing an order with Modacaps is a straightforward process. Simply browse our online store, select the items you wish to purchase, and add them to your cart. Once you've finished your selections, proceed to the checkout page, where you can provide your shipping information and payment details. Review your order, confirm the details, and then finalize your purchase. If you encounter any difficulties or have questions during this process, our customer support team is available to assist you

At Modacaps, we offer a range of shipping options to cater to your specific needs. These options typically include standard shipping, express shipping, and international shipping, with varying delivery times and associated costs. During the checkout process, you can select the shipping option that aligns with your preferences and urgency. For more detailed information on our shipping options, please refer to our shipping policy on our website or contact our customer support team for personalized assistance.

The delivery time depends on your chosen shipping method and your location. Estimated delivery timeframes will be provided during checkout. For your reference, the estimated delivery time for standard shipping is typically in the range of 15-20 days. Please keep in mind that this is an approximate timeframe and may vary based on your specific location and any unexpected delays in transit.

We offer order tracking services for all dispatched orders. To monitor the progress of your order, please utilize the assigned tracking number and access the tracking link included in your shipping confirmation email.

In accordance with our return policy, eligible returns must meet specific criteria. To be considered for a return, items must be in pristine condition, unused, unworn, and remain in their original packaging. It's important to note that certain items, such as those categorized as final sale items and specific product categories, are exempt from our return policy.

For comprehensive information on our return policy, please refer to the dedicated section on our website. This will offer a detailed outline of our policies and guidelines for the return process.

We appreciate your understanding and adherence to our return policy, which allows us to provide you with the best service and product quality. Should you have any questions or need further assistance, please do not hesitate to contact our customer support team.

If you wish to initiate a return, we kindly request that you contact our dedicated customer support team within 14 days of receiving your order. When you reach out, please provide your order number, specify the item(s) you intend to return, and offer a brief explanation for the return request.

For a more comprehensive understanding of our return procedures, including eligibility and any specific conditions, we encourage you to refer to our return policy page on our website. This page contains detailed information about the process, ensuring that you are well-informed and facilitating a smooth and efficient return experience.

Our commitment is to provide you with the best possible support, and we appreciate your cooperation in adhering to our return guidelines. Should you require any further assistance or have questions, please do not hesitate to reach out to our customer support team.

Once your returned items are received and have undergone the approval process, we will initiate the refund procedure. Please allow up to 30 days for the refund to be processed and applied to your original payment method.

Upon the receipt and inspection of your return, we will promptly notify you regarding the status of your refund request, either approval or rejection.

In the event of an approved refund, the necessary transaction will be initiated, and a credit will be automatically applied to your original payment method within the stipulated 30-day period. We appreciate your patience and understanding as we work diligently to ensure a smooth and efficient refund process.

If you have any inquiries or require further assistance, please feel free to contact our customer support team

In accordance with our return policy, the responsibility for return shipping costs may vary depending on the circumstances.

If the return is due to an error on our part, such as a defective product or a mistake in your order, we will bear the cost of return shipping, and you will not be charged.

If the return is for reasons unrelated to any error on our part, such as a change of mind or incorrect sizing, the cost of return shipping will typically be the responsibility of the customer.

It's essential to refer to our return policy for specific details regarding return shipping costs and guidelines, as it may provide further clarification based on your individual situation.

Our goal is to provide you with a clear and transparent return process, and we appreciate your understanding and compliance with our policies. If you have any further questions or need assistance, please do not hesitate to contact our customer support team.

We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), as well as PayPal. We also offer additional payment methods that are region-specific (upcoming).