Modacaps Shipping Policy

Last Updated: 7/11/2023

Welcome to Modacaps, your premier online fashion and lifestyle destination in Ireland. We're delighted to provide you with the best shopping experience and offer a wide range of products to enhance various aspects of your lifestyle. As part of our commitment to customer satisfaction, we've developed a transparent and comprehensive shipping policy to ensure that you are well-informed about our shipping procedures, options, and expectations. Please read this policy carefully to understand how your orders will be handled.

1. Shipping Options

We offer a variety of shipping options to cater to your individual needs. These options include:

  •  Standard Shipping: This is our most economical shipping option and is available for both domestic and international orders. The estimated delivery time for standard shipping varies based on your location, but it generally takes 15-20 days for orders.
  • International Shipping: For our international customers, we provide international shipping options with delivery times that vary based on the destination. Please be aware that customs and import duties may apply in accordance with your country’s regulations. These fees are the responsibility of the customer.

2. Processing Time

Orders are typically processed within 1 to 3 days after the orders of being placed. However, please note that processing times may be extended during peak seasons or due to unforeseen
circumstances. We strive to ship your order as quickly as possible and appreciate your patience during such times.

3. Shipping Rates

Shipping costs are calculated based on your chosen shipping method, order weight, and destination. The final shipping cost will be displayed at checkout, allowing you to review and confirm the charges before finalizing your purchase.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. This tracking number allows you to monitor the status and location of your shipment. If you encounter any issues with tracking your order, please contact our customer support team for assistance.

5. Shipping Restrictions

Please be aware of any shipping restrictions that may apply to certain items. Some products may not be eligible for international shipping, and additional shipping fees may apply to oversized or heavy items. We will provide specific information on such restrictions in the product descriptions.

6. Undeliverable Packages

In the event that a package is undeliverable due to an incorrect shipping address provided by the customer or other reasons, Modacaps reserves the right to charge the customer for any additional shipping costs incurred

7. Delivery Issues

Modacaps is committed to ensuring that your order is delivered in a timely and efficient manner. However, please understand that we cannot be held responsible for delivery delays caused by external factors such as weather conditions, customs clearance, or other unforeseen circumstances. If you experience any issues with your delivery, please contact our customer support team, and we will assist you to the best of our ability.

8. Contact Information

For any inquiries related to our shipping policy or to request further assistance with your order, please do not hesitate to contact us:

Email: support@modacaps.com

Phone: +353 1 843 4736

Address: 77 Camden Street Lower Dublin D02 XE80

Our dedicated customer support team is available to address your concerns and provide the necessary assistance.

9. Changes to Shipping Policy

Modacaps reserves the right to make updates or modifications to our shipping policy as needed. Any changes will be reflected on this page, and we recommend reviewing this policy periodically to stay informed about any adjustments.

Thank you for choosing Modacaps. We are committed to delivering your orders with care and efficiency, and we appreciate your trust in our services. Happy shopping!